Welcome to The Perfume Company (“Company”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your use of our website, www.theperfumecompany.co.za (the “Website”), and the purchase of products from our online store. By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

1. GENERAL TERMS
1.1. These Terms apply to all visitors, users, and customers of our Website.
1.2. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Website constitutes acceptance of the revised Terms.

2. PRODUCTS AND AVAILABILITY
2.1. We make every effort to display product descriptions, images, and prices as accurately as possible. However, we do not guarantee that all information is accurate, complete, or current.
2.2. All products are subject to availability. We reserve the right to discontinue or modify products at any time without notice.
2.3. Prices are subject to change at any time without prior notice.

3. ORDERS AND PAYMENT
3.1. By placing an order, you agree that all information provided is accurate and complete.
3.2. Orders are only confirmed once payment has been received in full.
3.3. We accept payments via PayFast (credit card, EFT) and PayJustNow.
3.4. We reserve the right to cancel any order if fraud or unauthorised activity is suspected.

4. SHIPPING AND DELIVERY
4.1. We deliver throughout South Africa. Estimated delivery times and shipping fees are provided at checkout.
4.2. Delays may occur due to unforeseen circumstances. We are not responsible for delivery delays caused by third-party couriers.
4.3. You are responsible for providing an accurate shipping address. We are not liable for lost shipments due to incorrect information.

5. RETURNS AND REFUNDS
5.1. We accept returns within 7 days of purchase if the product is unused, unopened, and in its original packaging.
5.2. Refunds will only be processed once the returned item has been received and inspected.
5.3. We do not accept returns for opened or used products due to hygiene reasons.
5.4. Return shipping costs are the customer’s responsibility unless the product is defective or incorrect.

6. PRIVACY POLICY
6.1. We respect your privacy and protect your personal information in accordance with the Protection of Personal Information Act (POPIA).
6.2. By using our Website, you consent to the collection and use of your personal data as outlined in our Privacy Policy.

7. INTELLECTUAL PROPERTY
7.1. All content on this Website, including text, images, logos, and designs, is the property of The Perfume Company and is protected under copyright and trademark laws.
7.2. You may not copy, distribute, or use any content without our prior written permission.

8. LIMITATION OF LIABILITY
8.1. We are not liable for any direct, indirect, or consequential damages arising from your use of our Website or the purchase of our products.
8.2. To the fullest extent permitted by law, our total liability shall not exceed the amount paid for the product purchased.

9. GOVERNING LAW
9.1. These Terms are governed by the laws of South Africa. Any disputes shall be resolved in the courts of South Africa.

10. CONTACT INFORMATION
For any questions regarding these Terms and Conditions, please contact us at:
The Perfume Company
info@theperfumecompany.co.za
+27 78 473 4235

Last Updated: 01/02/2025