Terms & Conditions

Terms & Conditions

Thank you for accessing The Perfume Co. website.

The Perfume Co. provides the content and services available on this website to you subject to the following terms and conditions and by using The Perfume Co. website, you acknowledge that you have read, understand and agree, without limitation, and are bound by these terms and conditions which include our privacy policy.

From time to time we may modify our terms and conditions to which the content and services available are subject and thus accordingly, please continue to review them whenever accessing or using our website.

Acceptance of these terms and conditions does not affect your statutory rights, except so far as legitimately excluded.

Online Orders

We will notify you via email to acknowledge receipt of your order, and all products are subject to availability and we will inform you asap if any items you have ordered are not available.

A contract between you and The Perfume Co. will come into existence upon us notifying you by subsequent email or telephone that your order has been confirmed and is being dispatched.

You will become liable to make payment for the order upon receipt of our invoice with our banking details. At any point up until then, we may decline to fulfill your order.

We retain the legal ownership of all products until we have received full payment.

We shall be pleased to assist if you have any queries or require any information regarding your order. Please email us at info@theperfumecompany.co.za


Payment is due upon ordering. No order can be dispatched without confirmation from our bank that your payment has been received.

You may pay via Electronic Fund Transfer (EFT) or via PayPal.

Our liability to you in connection with any order will not exceed the total price charged for the relevant items.

An invoice showing a breakdown of your purchases will be emailed to you once you have submitted your order and our banking details will be included for payment.

Returns policy

We hope that you will be happy with your fragrances but if you are not, you may return any item within 7 days of receipt at your cost, as long as it is unused and in its original packaging. However if, upon delivery, you notice that any of the products in your order are damaged we shall be happy to replace them, as long as you provide photographs of the damages.


All content available on our website, including but not limited to text, content, graphics, logos, photographs, names, illustrations, artwork, trademarks and other material, is the property of Jitterbug Perfume (Pty) Ltd t/a The Perfume Company and is protected by copyrights, trademarks and/or other proprietary rights.

You are permitted to use this website for personal purposes only.

You agree not to use any content of the website for commercial purposes, including but not limited to copying, duplicating, reproducing, storing, selling, reselling, modifying, accessing or otherwise exploiting the content in whole or in part other than as set out above without our prior written consent.


We attempt to be as accurate as possible when describing our products and prices on the website. However, we do not warrant that the product descriptions, colours or other content available on the site are accurate, complete, reliable, current, or error-free.

All prices are displayed inclusive of VAT and exclusive of delivery charges.


Name trademarks and copyrights are the properties of their respective manufacturers and/or designers. The Perfume Co. has no affiliation with the manufacturers / designers. Our interpretation of these fragrances was created through chemical analysis and re-engineering, and the purpose of the description is to give the customer an idea of scent character, not to mislead or confuse the customer. It is not intended to infringe on the manufacturers / designer’s name and valuable trademark.

Links to other websites

The Perfume Co. may, purely as a convenience to its website users, from time to time include links to other websites or material which are beyond its control. Such links are in no way an endorsement by us of the referenced content, product, service, or supplier and should you choose to follow the link to or from any off-website pages or other websites, you acknowledge that this is carried out entirely at your own risk and we will accept no liability to you, howsoever caused in that respect.

Your suggestions

We welcome your feedback, suggestions and other ideas regarding the website or products and services provided by us and all Suggestions will be submitted on the understanding that they are non-confidential and non-proprietary to the person or organisation providing them and that they may not be returned to you and that we may not communicate with you in respect of them.

You also agree and acknowledge that we may use or modify the suggestions and any ideas, concepts or know-how contained therein without restriction, for any purpose, without acknowledgement or payment to you.

In providing the suggestions you agree that you will not misrepresent the origin of the suggestions and agree to indemnify us for all claims arising from or in connection with any claims in respect of any suggestion including to any rights therein.

Limitation/exclusion of liability

The Perfume Co. Website is provided to you without warranties or guarantees of any kind whatsoever (express or implied) and your use of our website and its contents is entirely at your own risk.

In particular, the user must bear the inherent risks associated with the use of the worldwide web.

We accept no responsibility or liability for functions contained on our website and will not be responsible for any errors or omissions or for any technical problems (including but not limited to worms and viruses) you may experience with the website; incompatibility of the website with any of your equipment, software or telecommunications links.

Save as expressly stated elsewhere in the Terms and Conditions, we will not be liable to you or any third party for any direct, consequential or incidental loss or damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any indirect loss whatsoever that arises out of or is related to the use of our website.

International Access

The Perfume Co. does not warrant or otherwise promise that the website, use thereof or the Terms and Conditions (in whole or in part) are in compliance with laws or available for use in locations outside of South Africa.

If you choose to access this site from locations outside South Africa, you do so on your own initiative and are responsible for compliance with your local laws to the extent that any provision of the Terms and Conditions is unenforceable in such locations, that provision should be struck out and the remaining provisions remain in force.


No delay, forbearance or failure by us to take action in respect of any breach of any obligation arising under these Terms shall constitute a waiver of any other breach and no failure to exercise or partial exercise by The Perfume Co. of any remedy shall constitute a waiver of the right subsequently to exercise that or any other remedy.

Governing law

This website, any content contained herein and any contracts entered into as a result of usage of this website are governed by the laws of South Africa.